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What is Guidance without Guesswork?

Delivering value consistently and efficiently while anticipating and meeting competitive pressure and changes.

Delivering now and adapting to meet tomorrow's challenges.

Focusing on bottom line operational value services to small and medium sized companies with unparalleled expertise and technology.


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Last updated June 8, 2009 12:56 p.m.


Business Process Improvement

Ingenex's Business Process Improvement solutions enable business-driven service delivery by combining business-focused reporting, end-user experience monitoring and application performance management with infrastructure and service desk metrics, whether provided by Compuware solutions or third-party tools. In this environment, those with the ability to maximize the efficiency of, effectively control, and manage costs of their business processes enjoy a tremendous competitive advantage.

Improvements businesses are experiencing every day:

  • More than 70 percent reduction in service downtime
  • ROI up by more than 1,000 percent
  • Savings of nearly $200 million annually
  • 50 percent reduction in new product cycles