Process Intelligence, Analysis and Modeling

Today's business environment demands that your organization redouble its efforts to improve the efficiency of processes that have a positive impact on financial performance. Fortunately, the capability to be much more responsive to business events is now available, enabling you to eliminate bottlenecks in the decision-making process.

For example, the ability to continuously measure and monitor a business process is now economically and technically possible through years of technological advancements in application integration and servers, business rules and workflow, business intelligence (BI), and process management software. Specifically, the developing convergence of BI and business process management (BPM) software is enabling business process intelligence (BPI): the application of BI-oriented performance-driven management to business processes. Instead of simply automating business processes as they've done for years forward-thinking organizations are beginning to realize that gaining intelligence about such processes will guide business and IT investments that can result in reduced costs and higher ROI.

Ingenex solutions help you define the necessary functional requirements to achieve performance management goals and BPI:

1. To understand your business processes, create a business process model that can represent a set of business activities each linked to a set of individual tasks. This model is also supported by the definition of business rules and logic, which bind activities with business process. Then you need to bring real-time and non-real-time data together and flow it into the process model. Consequently, you can execute process measurement by applying analytics to the process model and generating meaningful performance metrics. Using our example from the introduction, in this step, the retail company would create a business process model that defines the order-to-fulfillment process that could be used for measuring performance of activities in a single context.
   
   
2. To optimize your business processes, apply automated and manual methods to leveraging information and analytics for performance improvement. Several technologies and approaches are available for applying sophisticated algorithms and models to provide a forecast and plan. You should then have a method to collaborate and share insights and knowledge on process-level metrics, which can then manifest into a set of performance metrics that transform into operational task recommendations for optimizing performance and actions. This step could enable you to collaborate and develop a plan that examines alternative approaches to improve performance.

Business Intelligence        Process Intelligence        Data Sheet For more information click here